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Jul
28
Google Meet Grid View
Posted by Steve Asper on 28 July 2020 02:50 PM

Some users are experiencing issues with Google Meet Grid View.  We are working on the issue and have replaced Grid View with a "Tiled" option for the time being.  Once in a Meet, access that feature by clicking on the three dots in the lower right of the screen and choose "Change Layout", then select "Tiled."  

Note: Google is planning many great feature additions to Meet this Fall!


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Jun
1
Internet disruption - RESOLVED
Posted by Steve Asper on 01 June 2020 07:59 AM

The issue with district internet access has been resolved.

 

The technology department is working on resolving the issue with the internet as quickly as possible. More updates here as they are available.


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May
21
Phone System Status - Normal
Posted by Steve Asper on 21 May 2020 09:36 AM

The phone system upgrade is complete and the service outage has been resolved.  If you come across a desk phone that is not working, please report it in Bear Tech and it will be taken care of quickly.

Thank you for you patience.


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May
20
Phone System - Some Desktop Telephones Not Working
Posted by Steve Asper on 20 May 2020 07:20 AM

Some desktop telephones are currently not working after a routine update to the phone system overnight.  Our team is working with the vendor to resolve the issue as quickly as possible.  Incoming calls will still go to voicemail and forward to email accounts.

Please submit a Bear Tech ticket with the school name an room number of any phones not working.

 


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Apr
15
District Website
Posted by Peggy Nadeau on 15 April 2020 08:44 PM

Hello,

Finalsite resolved the issues they were having. Our website is back online

Thanks


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Apr
15
White Bear Web Sites
Posted by Peggy Nadeau on 15 April 2020 11:58 AM
Finalsite is currently having issues with our district website. 
They are aware of the issue and working to resolve it.
 
See information below:
Identified
The issues we are experiencing appear to be due to an issue at Cloudflare. Our infrastructure team has reached out to them for more information.
Posted 8 minutes ago. Apr 152020 - 12:41 EDT
 
Investigating
We're currently investigating an issue on your server. Your site may not be available during this time. We apologize for the inconvenience and will post further updates as we investigate.
Posted 13 minutes ago. Apr 152020 - 12:36 EDT

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