RSS Feed
Latest Updates
Nov
7
Resovled: Printing From a Chromebook Issues
Posted by Sara Florin on 07 November 2023 12:24 PM

RESOLVED: printing from chromebooks should be working now. If you are still experiencing issues, please submit a tech ticket. 

 

We are aware that some users are experiencing issues printing from a chromebook, and we are currently working on resolving the issue. We will update you when the issue is resolved. Printing from desktop computers is still functioning as normal.


Read more »



Oct
26
RESOLVED - Skyward Service Interruption
Posted by Steve Asper on 26 October 2023 07:28 AM

The issue with Skyward has been resolved. You should experience normal performance from the platform, please submit a Bear Tech ticker if you encounter continued issues. 

Thank you.

 

Skyward is currently not accessible. We are working with their team to fix the problem. We anticipate this shouldn't take more than about 30 minutes. We will update this message by 8:15 or sooner if the issue has been resolved. 

Thank you.


Read more »



Sep
1
Synergy Apps on Apple Devices not working
Posted by Steve Asper on 01 September 2023 02:24 PM

We were informed by Synergy that the mobile apps (ParentVUE, TeacherVUE, AdminVUE...) on iOS (Apple) devices are not working due to a change made by Apple. Users will get a login error and will not be able to use the app. Synergy has created an updated working version and is submitting it to the Apple team now. They believe the update will be available in the app store later today! This ONLY affects Apple devices and end users will have to update the app manually if they do not have auto-updates turned on.


Read more »