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Sep
10
Slow Desktop Computers - Update
Posted by Steve Asper on 10 September 2018 03:14 PM

Staff,

 

We apologize for the continued slow computer problem that is impacting users across the district. Resolving this issue is our department’s number one priority.

Today, we are dedicating even more resources that should help us resolve the issue more quickly. We have identified at least 3 different contributing factors, and are running tests to develop a universal fix. We will apply that repair as soon as it is ready.

We are sorry for the inconvenience this issue has caused at this important time of the school year.

 

 

 

Technology is aware that some staff are experiencing very slow performance on desktops. The problem has been identified as an issue with some operating system settings.  It is in no way related to our network, internet speed or the new phone system.

 

We are testing out a fix now that has proven successful on a handful of computers. Once we finalize the testing (hopefully in the next day or two) and make sure this completely repairs the speed issue, we will push it out to all desktops.

 

We apologize for the inconvenience during this critical time for our students.

 


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Jul
17
July Update - All Systems Normal
Posted by Steve Asper on 17 July 2018 12:28 PM

All Technology systems are functioning normally.  

Some users are experiencing some delay after login due to a longer-than-normal update.  If you experience a spinning cursor after login, try just letting it go for 20 minutes.  If the issue persists, please alert Technology.

 


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May
10

1:15 PM

All schools should be experiencing normal network speeds and access now.  We will continue to closely monitor the system to ensure proper function.

Thank you for your patience.

 

 

We are aware that some schools are experiencing latency with Google products as well as other websites on the internet.  We are working on the issue and will update this post as soon as we have more information.

Thank you for your patience.


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